About – Welcome

Helping Others Shine
Behind the Scenes

Hi! I’m Caroline — a bilingual virtual assistant based in Ottawa. With a background in nursing, startup operations, and client management, I understand the behind-the-scenes work that helps others succeed out front.

Now, I support real estate pros, short-term rental owners, and small business leaders who need a detail-oriented partner to keep things running smoothly.

More About Me

I’m a systems-savvy professional who loves untangling problems, bringing order to chaos, and spotting what others might miss. From managing member communities to launching internal systems, I’ve helped businesses grow from the inside out.

When we work together, you’re not just hiring help, you’re getting a flexible, thoughtful collaborator who’s committed to making your business feel lighter.

Let’s make things easier, more productive and a little more fun — together.

Fueled by Hot Cocoas

When I’m not working behind the scenes for my clients, you’ll probably find me:

Getting in a good home workout
Being extra productive when the sun’s shining
At the rink, coaching hockey

Building Maple Key VA is just the beginning — I’m passionate about optimization, delivering real value, and cheering others on as they grow.

Why Work With Me

I’m here to help you work smarter — with reliable support, an eye for detail, and a flexible approach that fits your business.

Operational Clarity

From systems to communication, I bring structure that supports your day-to-day — so things feel clearer, lighter, and more manageable behind the scenes.

Behind-the-Scenes Brilliance

Whether it’s streamlining a workflow or spotting what others miss, I help keep your business moving — with polish, insight, and a steady hand.

Clarity into Motion

Once the vision’s clear, I help turn it into momentum — with streamlined workflows and aligned priorities that make progress feel easy and repeatable.